LifeBlood Council is a not-for-profit organisation dedicated to the causes of voluntary blood donation and the prevention, care and cure of Thalassemia. The Council aims to build a future where blood and its components will be always available to those in need of blood transfusions; to provide care and support for persons with Thalassemia Major; and, ultimately, to build a future where there are no births of children with Thalassemia Major. Towards this, the Council has been building a comprehensive ecosystem which includes Government authorities, NGOs, the medical fraternity and society at large and initiating best practices and programs to help the needy.

This Website is owned and operated by LifeBlood Council. We recognise that visitors to our site may be concerned about the information they provide to us and how we treat that information. LifeBlood Council is committed to ensuring that your privacy is protected.

This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/09/2023.

If you have any questions about our Privacy Policy, you may contact us at:

LifeBlood Council
A-101, Valmiki Apartments, Sunder Nagar, Kalina, Santacruz (East), Mumbai
400 098 | Ph: +91 98201 46448 | E-mail: support@lifebloodcouncil.org

Personal Information
LifeBlood Council uses its best efforts to respect the privacy of its online visitors. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our website. LifeBlood Council only gathers personally identifiable data, such as names, addresses, zip/postal codes, e-mail addresses, etc., when voluntarily submitted by a visitor. For example, we ask for personal information on our online donation pages, and use this information to acknowledge receipt of your donation for tax purposes.

LifeBlood Council does not sell or trade such information collected to third parties. We will not share personally identifiable information with third parties unless authorised by the person submitting the information or required by law.

Credit Card Information Security
LifeBlood Council uses industry-standard Secure Sockets Layer (SSL) encryption to protect the security of your transaction and the confidentiality of your personal information. This makes it extremely difficult for anyone else to intercept the credit card information you send to us.

Credit card information is not sold or traded to third parties. We will not share credit card information with third parties unless required by law. If you still have concerns about the security of your credit card information, contributions may also be made by calling us or by sending personal checks or money orders to:

The LifeBlood Council
LifeBlood Council A-101, Valmiki Apartments, Sunder Nagar, Kalina,
Santacruz (East), Mumbai 400 098
Ph: +91 98201 46448

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Donations
We request information from the visitor on our donation form. A visitor must provide contact information (such as name, e-mail and mailing address) and payment information (such as credit card number and expiration date). This information is used for billing purposes and for sending receipt of the donation.

If we have trouble processing a donation, the information is used by us to contact the visitor. If the visitor has given permission for the information’s release, the visitor’s name and contact information may be shared with carefully selected organizations and charities we feel our donors would want to know about. Where requested, we will provide information on larger donations to appropriate charities and donors for tax purposes. Financial and credit card information are NEVER released.

Opt-Out
If you supply us with your postal address or e-mail address on-line you may receive periodic mailings from us with information on our programs and services. If you do not want to receive postal mail or e-mail from us in the future, please let us know by sending email to us at (infodesk@akshayapatra.org) or writing to us at the above address and telling us that you do not want to receive postal mail or e-mail from us. Some mailings are prepared well in advance, so please allow up to three months for your request to be properly reflected on our mailing lists.

Cookies
Visitors should be aware that non-personal information and data may be automatically collected by LifeBlood Council’s Website through the use of cookies. Cookies are small text files a Website can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor’s system and damage files.

Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature.
LifeBlood Council uses cookie technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our site.

External Links
This website may contain links to other sites. Unless we expressly state otherwise, LifeBlood Council makes no representations whatsoever concerning the content of those sites. The fact that LifeBlood Council has provided a link to a site is not an endorsement, authorisation, sponsorship, or affiliation with respect to such site, its owners, or its providers. There are risks associated with
using any information, software, or products found on the Internet, and LifeBlood Council cautions you to make sure that you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

In addition, we encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. These other sites may collect or solicit personal data or send their own cookies to your computer. Please be aware that LifeBlood Council is not responsible for the privacy practices of other websites. Please
check the privacy statements of these other sites for more information about their policies on collection and use of personal information.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement so our visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use visitors’ personally identifiable information in a manner significantly different from that stated at the time of collection we will notify visitors via e-mail and won’t disclose this information unless express information is granted. However, if visitors have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

Sharing
Legal Disclaimer: Though we make a good faith effort to preserve visitor privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Links
This website may contains links to other websites of interest. Please be aware that once you have used these links to leave our website you should note that we do not have any control over and are not responsible for the content or privacy practices of such other websites. We encourage our visitors to be aware when they leave our site they are required to read the privacy statements of each and every website they visit . This privacy statement applies solely to information collected by this website.

Interactive Features
From time to time our site requests information from visitors via interactive features, such as surveys or quizzes. Participation in these features is completely voluntary and the visitor therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and e-mail), and information on the visitor’s interests. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and providing pertinent information to participants. Visitors’ personally identifiable information is not shared with third parties.

Referrals
If a visitor elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and e-mail address. LifeBlood Council will automatically send the friend a one-time e-mail with an introduction to LifeBlood Council and an invitation to visit the site. The one-time e-mail will include the name of the person making the referral. LifeBlood Council stores this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program. The friend may contact LifeBlood Council at unsubscribe (support@lifebloodcouncil.org) to request the removal of this information from our database.

LifeBlood Council takes your privacy seriously and treats all financial information about any transaction you have with the Council as highly confidential. In addition, LifeBlood Council does not share e-mail addresses or phone numbers of any of our donors or constituents.

The Council deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with LifeBlood Council, we maintain the following policies:
We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to LifeBlood Council. We will not release or use this information for any other purpose unless we have your consent. We do not trade or sell your personal information with other organisations. We offer donors the option to be recognised anonymously.

Donors may request, at any time, to not receive our solicitations. Donors may request to not receive certain mailings, such as our newsletter.

We do not track, collect or distribute personal information entered by those who visit our website.

Personal information stored in the LifeBlood Council database is protected with a secured login with authentication, assignment of a unique ID to each person with computer access, regular pass code changes, and user IDs are deactivated or terminated as needed.

Our hosting data server provides data protection meeting PCI DSS (Payment Card Industry Data Security Standard), encrypted communication via SSL (Secure Sockets Layer) technology, intrusion detection for all devices and network nodes, state-of-the-art firewall infrastructure that detects malicious application attacks, virus protection, security and vulnerability monitoring and tracking, and SQL server attack protection via applications to detect SQL Injection and Cross Site Scripting Attacks.

To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organisations and causes they are asked to support, we assure the following:

To be informed of the Council’s mission, of the way the Council intends to use donated resources and of its capacity to use donations effectively for their intended purposes
To be informed of the identity of those serving on the Council’s governing board and to expect the board to exercise prudent judgment in its responsibilities
To have access to the Council’s most recent financial statements

To receive appropriate acknowledgment and recognition
To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law
To expect that all relationships with individuals representing the Council to the donor will be professional
To be informed whether those seeking donations are volunteers, employees of the organisation or hired solicitors
To have the opportunity for their names to be deleted from mailing lists that the Council may intend to share
To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers

What information we collect
We use personal information collected from donors for the purposes of processing payments and communicating with donors about LifeBlood Council as well as conducting the fundraising and other operations of LifeBlood Council. This information may include name, amount donated, address, PAN number, telephone number, donor comments, e-mail address and any other personal information provided to us (“Donor Data”). For donations by cheque, Donor Data also includes the data visible on the cheque.

Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.

To provide donors the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, collocation facilities and bandwidth providers as well as organisations that help non-profit organisations with fundraising.

How we use that information
Donor Data may be used for these kinds of purposes:
Distributing receipts and thanking donors for donations
Informing donors about upcoming fundraising and other activities of LifeBlood Council
Internal analysis, such as research and analytics
Record keeping
Reporting to applicable government agencies as required by law Surveys, metrics, and other analytical purposes
Other purposes related to the fundraising operations
Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.
We use data gathered for payment processors and other service providers only for the purposes described in this policy.

Contact us
If you have questions about this Donor Privacy Policy or requests about the status and correctness of your donor data, please contact
LifeBlood Council
A-101, Valmiki Apartments, Sunder Nagar, Kalina, Santacruz (East), Mumbai 400 098 | Ph: +91 98201 46448 | E-mail: support@lifebloodcouncil.org

Security
We are committed to protecting donor personal information from unauthorised access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Other Disclosures
We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.
Updates
We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.
Data Retention
We seek to retain donor-related information only as needed to fulfil the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the India may require the Council to keep contact information and contribution level of donors on file.
Rights
You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.

Definition:

ICBI’s Image Scope is a 90-minutes diagnostic session with an expert Image Consultant. It helps you identify the gaps in the Image projected by you and helps you understand the possible solutions. You can then decide to avail of the services of an Image Consultant to implement the solution or you may opt to do it on your own using the free guide that you will receive as a part of the Image Scope session.

Coverage:

The 90-minutes Image Scope session with an expert Image Consultant shall include the following:

• Success Essentials and How Your Image Impacts Your Success
• Perception Gap Self-Assessment to Know Current State of Your Image
• Perception Gap Assessment by Others - A Tool to Know What Others Think of You
• Power of Personal Appearance and 4 A’s of Image Management
• Appearance Management Comfort Assessment
• Wheel of Life and Level of Satisfaction in Each Aspect of Life
• A Quick Reference Guide to Projecting a Winning Image Compiled by Suman Agarwal, Senior most Image Consultant in the Indian Sub-continent as a Bonus
• 100% Money Back Guarantee post Image Scope Session, if dissatisfied with the Session

Locations:

The 90-minutes Image Scope session will be facilitated at the nearest ICBI Center. Currently, ICBI has Centers at the following locations: Mumbai (Andheri West, Churchgate, and Thane West), New Delhi, Gurgaon, Kolkata, Jaipur, Pune, Ahmedabad, Bengaluru (Koramangala & St. Mark’s Road), Chandigarh, Chennai, Hyderabad, Surat and Vadodara. If the customer resides in a city where ICBI does not have a Center, the Image Scope session shall be facilitated via SKYPE or similar tool.

Money Back Guarantee:

Your 90-minutes Image Scope session comes with a 100% money-back guarantee (after the Image Scope session has been completed by the expert Image Consultant). If you feel that it has not added any value, you can ask for a full refund – no questions asked.

Data Usage:

The details as given by you while making the payment will only be used by ICBI to facilitate the Image Scope service, and to occasionally send you emailers informing you of latest offers/ workshops/ trends in the Image Consulting industry.

Cancelling/ Rescheduling:

You may cancel/ reschedule your Image Scope session, provided it is done at least 24-hours before your scheduled session date & time. This is essential since the expert Image Consultant’s time is already booked in advance for you. In case you wish to cancel/ reschedule, you may send in a request via email to info@imageconsultinginstitute.com along with a brief mention of why you wish to cancel/ reschedule your 90-minutes Image Scope session.

Disclaimer:

The information contained in the Image Scope, other materials and the consultant’s opinions, are intended for educational and image enhancement purposes only, and ICBI will not be responsible, in the event of any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever, which may be suffered by the customer by his own interpretation and usage of the said information.

You may contact us using the information below:

Merchant Legal entity name: LIFEBLOOD COUNCIL

Registered Address: A-101, VALMIKI APARTMENTS, SUNDER NAGAR, KALINA SANTACRUZ(EAST) Mumbai MAHARASHTRA 400098

Operational Address: A-101, VALMIKI APARTMENTS, SUNDER NAGAR, KALINA SANTACRUZ(EAST) Mumbai MAHARASHTRA 400098

Telephone No: 46028080

E-Mail ID: support@lifebloodcouncil.org

LifeBlood Council follows a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online.

If the Donor wants to cancel the donation, do write to support@lifebloodcouncil.org asking for a refund within 30 days after donation giving details of the donor, the amount, the date and PAN number.

LifeBlood Council will respond within 7 working days from the date of receiving the complaint from donor. The timely refund of the paid amount will depend on the type of card used during transaction. In all cases where the tax exemption certificate has already been issued, a refund will not be possible.